Motorcycle Sunglasses Warranty
Your SOS® sunglasses are made from highly durable materials.
The frames are constructed to provide extreme durability. We are so
confident in our quality and workmanship that we offer the following Lifetime
Warranty against Manufacturer's Defects:
Lifetime Replacement Guarantee
Hi-Def Optics, LLC will, at their sole discretion, either repair or replace any
defective or damaged Survival Optics Sunglasses®. You will be charged only a
nominal $15.00 fee for Shipping and Handling for Sunglasses purchased in the
United States, and $31.00 for Countries outside the United States.
For lenses that have been scratched by the owner due to negligence or
mistreatment, an extra charge in the amount of $10.00 per pair of Tinted
Polycarbonate Lenses and $15.00 per pair of Polarized or XLT Chromacoat Lenses
will be assesed.
To take advantage of this Lifetime Replacement Guarantee the following
conditions must be met:
- Merchandise must be returned in the original
manufacturer's packaging, along with a copy of your receipt which includes
your order number.
- All originally included parts, cleaning cloths, cords and
cases as well as a copy of your guarantee, must be returned with the
glasses.
- A Return Authorization (RA) number must be obtained from
SOS Eyewear® prior to shipping, and the RA Number written clearly on the
outside of the shipping carton.
- To obtain an RA number, please e-mail your request,
including your order number, to: Returns@SOSeyewear.com, or Contact our
Customer Service Department at 866-467-3111.
- Hi-Def Optics, LLC is not responsible for Returns or
Guarantee requests for products purchased by third parties or
distributors.
- Mail Returns To: HI-DEF Optics LLC, 1030 A Cindy Lane
Carpinteria, CA 93013. Returns without a Return Authorization Number will be
refused.
- The customer is responsible for all return shipping
charges. In the case of International shipments , all duties and taxes must
be paid on the shipment. We recommend you ask your shipper for Insurance and
a Tracking number, as Hi-Def Optics, LLC can not be responsible for the
returned item until it arrives at our warehouse.
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